I could not find a photo that would do this post justice, so I just found one that would serve fair warning to all that the following is literally about poo, shit, feces matter.
Last week, while at work, I was shocked, alarmed, and amused by a customer complaint my boss received. As we all work very close together, we can overhear everything said on the phone . . . and it doesn't take much effort to decipher what the other party is saying in return.
We had a customer call us absolutely furious with the state her package was received in. Apparently, the envelope had been ripped during transit and then shit on. Well, sort of "on" and "in", as the fecal material was runny and had managed to get inside as well. Then the nasty mess was placed inside a clear bag and delivered to her.
It took ten to fifteen minutes for our boss to get the customer to calm down enough that she could even reassure her the package had not left our shipping department in that condition. No postal service in the US would accept such a package. Once we got her to admit that was most likely true, my boss promised to pursue the issue and find out what had happened, as well as offer the customer a 25% discount for the trauma of dealing with the shit.
The customer sent photos of the package. My boss tracked down the postal station that would have delivered the package and nearly lost her temper trying to get them to acknowledge they delivered it. They would NEVER deliver a package in that shape. Since we had a tracking number and their department scanned it prior to delivery, they agreed to contact the carrier who entered the bar code.
When they called us back, it was to state that the package had already been damaged and contained when the carrier received it. She just delivered.
My boss was aghast, as was the Post Master. This is a bio-hazard. It should have never been delivered.
At the end of the day we were all left stunned. The package left our postal station in perfect order, but arrived at the destination postal station torn, covered in poo, and in a clear envelope.
Begs the question; Who pooed on the package?
You just can't make shit like this up.
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